jje Posted May 9, 2011 Posted May 9, 2011 Sorry about this; your account may not have been completely removed from the system. djbob can fix this: This support request is being escalated to our root admin. Thanks for help guys, and congratz for your work. It's an amazing server well managed.Your welcome!
Guest Geoff Posted May 9, 2011 Posted May 9, 2011 You did not follow step #3: Wait for approximately 48 hours for your account to be deleted. @jje, you can go ahead and delete his account manually if you wish via the MOD CP; this doesn't need escalation.
jje Posted May 10, 2011 Posted May 10, 2011 @Geoff - Oops, sorry. I didn't check in the ModCP to see if his account was there. Glad your problem got solved Please spare 2 minutes to fill in our quick survey: http://www.helionet.org/index/index.php?showtopic=8947
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