T Lewis Posted May 5, 2011 Posted May 5, 2011 Hi I setup an account a few months ago, but now I actually want to start migrating executable over to your service and I could not log into my account. After attempting to reset password I get the message "Password change cannot be completed: Account is currently suspended! Please contact the billing/support department." Would it be possible to get my account reactivated? I'm ready now to put your hosting service to use! Much Appreciated, Tom (username:tlewis)
jje Posted May 5, 2011 Posted May 5, 2011 Your account was suspended due to inactivity. We require you to login to your cPanel every 30 days. I have reactivated your account for you. In future, use this link: http://heliohost.org/scripts/renew.php
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