Vincent_106 Posted April 26, 2011 Share Posted April 26, 2011 I have been registered for 4 days but my account is still inactive and I can't log into CPanel. I clicked this link: http://www.heliohost.org/scripts/status.php?username=v521 it says "Either we could not find that account in the database, or it has already become active. If you're seeing an "Account Queued" page, please wait an additional 24 hours. If you aren't seeing anything, please refresh your browser's cache. " And I can't see the "Account Queued" page ! Anyone help? My username is: v521 Quote Link to comment Share on other sites More sharing options...
jje Posted April 26, 2011 Share Posted April 26, 2011 Really? I see... Your account is number 1 in the database, should be created by Tuesday 26th of April 2011 08:52:00 AM, and should be active by Wednesday 27th of April 2011 03:00:00 AM. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 26, 2011 Share Posted April 26, 2011 please refresh your browser's cache. Quote Link to comment Share on other sites More sharing options...
jje Posted April 26, 2011 Share Posted April 26, 2011 @Geoff - His site is still queued. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 26, 2011 Share Posted April 26, 2011 @vincent Did you type your username in incorrectly. Quote Link to comment Share on other sites More sharing options...
Vincent_106 Posted April 27, 2011 Author Share Posted April 27, 2011 The problem remains: http://www.heliohost.org/scripts/status.php?username=v521 Quote Link to comment Share on other sites More sharing options...
Wizard Posted April 27, 2011 Share Posted April 27, 2011 @other admins: He's showing active in the database but his domain brings up the queued page. Quote Link to comment Share on other sites More sharing options...
jje Posted April 27, 2011 Share Posted April 27, 2011 Vincent, please wait 24 hours now. @Wizard - It didn't say that message on status.php yesterday. This extended wait might be because of the bihourly problem (look in escalated requests) which has delayed this. Quote Link to comment Share on other sites More sharing options...
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