Vincent_106 Posted April 26, 2011 Posted April 26, 2011 I have been registered for 4 days but my account is still inactive and I can't log into CPanel. I clicked this link: http://www.heliohost.org/scripts/status.php?username=v521 it says "Either we could not find that account in the database, or it has already become active. If you're seeing an "Account Queued" page, please wait an additional 24 hours. If you aren't seeing anything, please refresh your browser's cache. " And I can't see the "Account Queued" page ! Anyone help? My username is: v521 Quote
jje Posted April 26, 2011 Posted April 26, 2011 Really? I see... Your account is number 1 in the database, should be created by Tuesday 26th of April 2011 08:52:00 AM, and should be active by Wednesday 27th of April 2011 03:00:00 AM. Quote
Guest Geoff Posted April 26, 2011 Posted April 26, 2011 @vincent Did you type your username in incorrectly. Quote
Vincent_106 Posted April 27, 2011 Author Posted April 27, 2011 The problem remains: http://www.heliohost.org/scripts/status.php?username=v521 Quote
Wizard Posted April 27, 2011 Posted April 27, 2011 @other admins: He's showing active in the database but his domain brings up the queued page. Quote
jje Posted April 27, 2011 Posted April 27, 2011 Vincent, please wait 24 hours now. @Wizard - It didn't say that message on status.php yesterday. This extended wait might be because of the bihourly problem (look in escalated requests) which has delayed this. Quote
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