Help! My account is still inactive.

[Vincent_106]

I have been registered for 4 days but my account is still inactive and I can't log into CPanel. I clicked this link:

 

http://www.heliohost.org/scripts/status.php?username=v521

 

it says

 

"Either we could not find that account in the database, or it has already become active. If you're seeing an "Account Queued" page, please wait an additional 24 hours. If you aren't seeing anything, please refresh your browser's cache. "

 

And I can't see the "Account Queued" page !

 

Anyone help?

 

My username is: v521

[jje]

Really? I see...

 

Your account is number 1 in the database, should be created by Tuesday 26th of April 2011 08:52:00 AM, and should be active by Wednesday 27th of April 2011 03:00:00 AM.

[Guest Geoff]

please refresh your browser's cache.

 

[jje]

@Geoff - His site is still queued.

[Guest Geoff]

@vincent Did you type your username in incorrectly.

[Vincent_106]

The problem remains:

 

http://www.heliohost.org/scripts/status.php?username=v521

[Wizard]

@other admins: He's showing active in the database but his domain brings up the queued page.

[jje]

Vincent, please wait 24 hours now.

 

@Wizard - It didn't say that message on status.php yesterday. This extended wait might be because of the bihourly problem (look in escalated requests) which has delayed this.