zog Posted April 18, 2011 Share Posted April 18, 2011 Hi I have requested an account and received an email that it has been set up but I can't login to cPanel (using the credentials as mentioned in the email). My website\URL seems to exist (obviously nothing in it) and the 'Status' script says 'Can't find or Account already active'. My account was set up 'linked' to this forum account so I'm hoping you can find my ID from that (I'd rather not post it here unless I really have to given the recent spate of hack attempts). Any help will be appreciated Thanks Quote Link to comment Share on other sites More sharing options...
Byron Posted April 18, 2011 Share Posted April 18, 2011 Did you try using all lowercase? Quote Link to comment Share on other sites More sharing options...
zog Posted April 18, 2011 Author Share Posted April 18, 2011 Yes, my login is all LC anyway (Although I did try with an initial capital as well, just to make sure). Quote Link to comment Share on other sites More sharing options...
Byron Posted April 18, 2011 Share Posted April 18, 2011 Give me a minute and I'll reset your password and email it to the email address you registered with. Quote Link to comment Share on other sites More sharing options...
zog Posted April 18, 2011 Author Share Posted April 18, 2011 Thanks, I'm in now. (Looks like it just didn't like my original password) Quote Link to comment Share on other sites More sharing options...
jje Posted April 19, 2011 Share Posted April 19, 2011 Glad your problem got solved. Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947 Quote Link to comment Share on other sites More sharing options...
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