[Solved] Internal Server Error

[jje]

This support request is being escalated to our root admin.

[Guest Geoff]

He is not the only one having this problem.

 

There is also a thread in website management & coding w/ this problem.

[Guest Geoff]

Merging Thread...

[Ashoat]

What exactly is the problem? Is it that all Perl scripts are giving 500 errors? Which server and which user?

[Olego2]

Is it that all Perl scripts are giving 500 errors? Which server and which user?

Yes, that's the problem. :-(

 

User: olego

Website: www.olego.com

Server: Stevie

 

Thanks!

[Ashoat]

It's the cpdavd problem again. Should be okay now...

[Olego2]

It's the cpdavd problem again. Should be okay now...

Woo-hoo, now everything works! Thanks!

 

What was the problem, I'm curious? Was it something I could have caused/fixed?

[Guest Geoff]

What was the problem, I'm curious? Was it something I could have caused/fixed?

 

It's cpanel's fault. We've had this problem before, there is nothing we can do.

[Ashoat]

Basically, cPanel spawns off a bunch of processes to support the web disk feature and since we limit the number of processes each user can run, it ends up preventing any new processes from spawning to support CGI scripts.

[Ice IT Support]

I'm still showing 500 errors.

username: iceitsup

domain: gamemaker.cw.cm

Server: Stevie

location of script: /home/iceitsup/public_html/Other/GameMaker

[Ashoat]

Seems to work for me.

[Olego2]

Basically, cPanel spawns off a bunch of processes to support the web disk feature and since we limit the number of processes each user can run, it ends up preventing any new processes from spawning to support CGI scripts.

Uh-oh, I think it broke again... Or maybe I DoS'ed the server by re-loading my script?

 

If I opt out of WebDisk [if that's even possible], would things get better?

[Byron]

@olego: I'm seeing your site just fine.

 

 

@iceitsup: I'm seeing your site fine too. If you have a script that's returning 500 errors you need to check your Error log file at your cpanel for errors.

 

 

 

[Olego2]

@olego: I'm seeing your site just fine.

I just opened http://www.olego.com/footer.pl in Firefox (so that I know there's no caching), and I'm seeing that Error 500. It's also shown in the Error log: "[sun Apr 17 11:09:51 2011] [error] [client 71.231.177.252] unable to include "/footer.pl" in parsed file /home/olego/public_html/index.shtml"

 

(Clicking [upload] on IceITSup's site, http://iceitsupport.cw.cm/Other/GameMaker/form2email.pl, also shows 500.)

[Byron]

Could I get you to try this simple perl script for me and chmod it to 755:

 

#!/usr/bin/perl -w
use CGI qw(:standard);
print header; 
print "Hello World!";