Can't login to CPanel with my new account

[ORKU]

I've created my new account yesterday and was able to access CPanel. I even installed WP on it.

The site is functional - I can access my WP Blog on it, but for some strange reason I can't login to CPanel now.

 

I get the following message:

 

This webpage is not available

The webpage at http://stevie.heliohost.org:2082/login/ might be temporarily down or it may have moved permanently to a new web address.

Here are some suggestions:

Reload this web page later.

Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.

 

Any idea?

My account name is turieu

[jje]

Login through our homepage

[ORKU]

Actually this is the way I try to log in.

I assume you mean the CPanel login at the bottom of www.heliohost.org.

I am not aware of other way to access my CPanel.

 

 

[jje]

Hmm... you might be behind a firewall that is blocking access to your cPanel.

 

Please could you try logging in at http://cpanel.turieu.heliohost.org/ .

[ORKU]

  jje said:

Hmm... you might be behind a firewall that is blocking access to your cPanel.

 

Please could you try logging in at http://cpanel.turieu.heliohost.org/ .

 

Indeed I am behind a firewall.

The link you have provided works just fine. I wonder what is the technical reason behind this behavior.....

 

Thanks.

[jje]

The reason is that normally, cPanel is accessed using non-standard ports: Port 2082 and Port 2095.

 

However, your firewall appears to be blocking communications with Port 2082 and Port 2095, causing Google Chrome to return you an error.

 

However, the link that I just gave you uses a standard port: Port 80. Firewalls don't block standard ports such as Port 80, meaning that you were able to use cPanel without failure.

 

Glad I could help