TeamWork Posted April 9, 2011 Posted April 9, 2011 Hi, i'm unable to login to my cpanel my user name is : logobuzz and also when i saw my site : logobuzz.heliohost.org it show account queued status. i want to log in to my cpanel and i also want my site back into air (online). if somebody can solve this please help. thanks TeamWork
Byron Posted April 9, 2011 Posted April 9, 2011 I'm not seeing logobuzz.heliohost.org in our database. How long ago did you register this account? Did you remember to login to your cpanel once a month?
jje Posted April 10, 2011 Posted April 10, 2011 As the start of this week, there was a temporary failure with the signups for Johnny. Please resign up.
Siddhant Sanyam Posted April 10, 2011 Posted April 10, 2011 As the start of this week, there was a temporary failure with the signups for Johnny. Please resign up. I am experiencing the same problem. If I re-signup on Johnny, will my data be erased?
jje Posted April 10, 2011 Posted April 10, 2011 @Siddhant - Your account is still in the database. When was your account created? Was it queued previously? If you resignup, your data will be lost.
Siddhant Sanyam Posted April 10, 2011 Posted April 10, 2011 @Siddhant - Your account is still in the database. When was your account created? Was it queued previously? If you resignup, your data will be lost. My account was created around 3rd April or so. http://siddhant3s.heliohost.org username: siddhant On Johnny.
jje Posted April 10, 2011 Posted April 10, 2011 Weird. This support request is being escalated to our root admin. @djbob - siddhant's account is showing Active in the database, even though his site is showing queued. I tried 'unsuspending' him but there was not affect.
Guest Geoff Posted April 10, 2011 Posted April 10, 2011 If you like, I can send you a tarball of your data, and then you can sign up again.
Ashoat Posted April 10, 2011 Posted April 10, 2011 I've fixed your guys' userdata entries; both of you should be okay within 24 hours.
Siddhant Sanyam Posted April 12, 2011 Posted April 12, 2011 I've fixed your guys' userdata entries; both of you should be okay within 24 hours. Still no improvement.
Ashoat Posted April 12, 2011 Posted April 12, 2011 Your website is showing up fine for me. Clear your cache.
Siddhant Sanyam Posted April 13, 2011 Posted April 13, 2011 Your website is showing up fine for me. Clear your cache. No offence but my site is still not up. I tried clearing the cache. This is the request sent from cURL [jereme@pragyan ~]$ curl yatantrika.co.cc <html><head> <meta http-equiv="Cache-Control" content="no-store, no-cache, must-revalidate, max-age=0" /> <meta http-equiv="Pragma" content="no-store, no-cache, must-revalidate, max-age=0" /> <meta http-equiv="Expires" content="Tue, 01 Jan 1980 1:00:00 gmt" /> <meta http-equiv="Refresh" content="0;URL=/cgi-sys/defaultwebpage.cgi"> </head><body></body></html> See the url redirection over there. I think the problem is from the server. Thanks,
jje Posted April 13, 2011 Posted April 13, 2011 Please read up on flushing your DNS; I am seeing your website fine. If flushing your DNS doesn't work, then your ISP (Internet Service Provider) might be caching the page to save bandwidth, and you may need to read up on this issue on your ISP's website or contact your ISP itself.
Ashoat Posted April 13, 2011 Posted April 13, 2011 Siddhant: maybe cURL maintains a cache? Try wget. All I know is that I'm getting your domain fine from here. Maybe try accessing from a proxy to confirm your issue.
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