LJSC Posted April 8, 2011 Share Posted April 8, 2011 I signed up for an account (ljsc.heliohost.org) on Monday, and I still can't log into it. I tried both the cPanel login at heliohost.org and directly at ljsc.heliohost.org/cPanel. I used "Check Status" and came up with nothing (even after clearing my cache). I also received no information at the e-mail address I supplied when I signed up. Obviously, everything worked fine when I signed up for helionet.org. Thanks, LJSC Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 8, 2011 Share Posted April 8, 2011 Your account does not appear to be in our database. What is your username? Quote Link to comment Share on other sites More sharing options...
LJSC Posted April 9, 2011 Author Share Posted April 9, 2011 Your account does not appear to be in our database. What is your username? LJSC -- same as domain. Quote Link to comment Share on other sites More sharing options...
jje Posted April 9, 2011 Share Posted April 9, 2011 There was a temporary failure with the signups at the start of this week - please signup again Quote Link to comment Share on other sites More sharing options...
LJSC Posted April 9, 2011 Author Share Posted April 9, 2011 Thanks for your quick responses. Resubmitting my request seemed to work. At least this time I know I submitted my request correctly, since "Check Status" indicates I'm on the queue. I thought about resubmitting earlier. However, since we're only allowed one account, I wanted your permission to make certain resubmitting wouldn't create any solar flares. Thanks, LJSC Quote Link to comment Share on other sites More sharing options...
jje Posted April 9, 2011 Share Posted April 9, 2011 No problem. Glad your problem got solved. Quote Link to comment Share on other sites More sharing options...
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