Can't access new account

[LJSC]

I signed up for an account (ljsc.heliohost.org) on Monday, and I still can't log into it. I tried both the cPanel login at heliohost.org and directly at ljsc.heliohost.org/cPanel.

 

I used "Check Status" and came up with nothing (even after clearing my cache).

 

I also received no information at the e-mail address I supplied when I signed up.

 

Obviously, everything worked fine when I signed up for helionet.org.

 

Thanks,

LJSC

 

[Guest Geoff]

Your account does not appear to be in our database. What is your username?

[LJSC]

Your account does not appear to be in our database. What is your username?

LJSC -- same as domain.

[jje]

There was a temporary failure with the signups at the start of this week - please signup again

[LJSC]

Thanks for your quick responses.

 

Resubmitting my request seemed to work. At least this time I know I submitted my request correctly, since "Check Status" indicates I'm on the queue.

 

I thought about resubmitting earlier. However, since we're only allowed one account, I wanted your permission to make certain resubmitting wouldn't create any solar flares.

 

Thanks,

LJSC

[jje]

No problem.

 

Glad your problem got solved.