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Posted

I signed up with heliohost nearly 2 weeks back, I was able to access my site before the weekend but now it will not display even after I have cleared my cache. I am also unable to access cpanel through my domain but can still access it through heliohost.org.

 

My domain is tenboutique.ie and is being hosted on johnny

 

I have checked to make sure the nameservers are correct (but this shouldn't be the problem considering I could access my site last week).

 

 

 

Posted
Nameserver records for

tenboutique.ie

 

host: tenboutique.ie

type: NS

target: ns2.webhostingireland.ie

class: IN

ttl: 86400

 

host: tenboutique.ie

type: NS

target: ns1.webhostingireland.ie

class: IN

ttl: 86400

 

host: tenboutique.ie

type: NS

target: ns3.webhostingireland.ie

class: IN

ttl: 86400

Umm... are you sure?

Guest Geoff
Posted

Change the nameservers to ns1.heliohost.org and ns2.heliohost.org

Posted
Change the nameservers to ns1.heliohost.org and ns2.heliohost.org

 

Thanks. Though I am positively sure the nameservers are changed, I have already checked this numerous times.

 

What would you think is the problem?

Posted
Change the nameservers to ns1.heliohost.org and ns2.heliohost.org

 

Thanks. Though I am positively sure the nameservers are changed, I have already checked this numerous times.

 

What would you think is the problem?

 

 

domain: tenboutique.ie

descr: Ten Clothing Company Limited

descr: Body Corporate (Ltd,PLC,Company)

descr: Corporate Name

admin-c: AMQ867-IEDR

tech-c: AMQ867-IEDR

renewal: 21-March-2012

status: Active

nserver: ns1.heliohost.org

nserver: ns2.heliohost.org

nserver: ns3.webhostingireland.ie

source: IEDR

 

 

See nsever #3

remove it

 

 

 

Guest Geoff
Posted

Your nameservers are still pointed to hosting Ireland.

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