justme Posted March 31, 2011 Share Posted March 31, 2011 I registered yesterday with username 8rdc8r for url eskaysconsulting.com. I changed the nameservers to the heliohost servers. I received an email that my account was added to the creation queue with the proper username, password, and url. Two minutes later I received another email stating that Heliohost has encountered an error during installation. The error is: Sorry you must provide a valid username I had encountered an error during registration, but thought that I got it resolved since I received the email that the account was added to the creation queue. I tried logging on today, and get the message "We're sorry, but we could not find that username in the database. Do I need to register again? I don't want to register again if the account is still just in the queue. Thanks, Steve Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 31, 2011 Share Posted March 31, 2011 Please re-register again. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.