stergos Posted March 28, 2011 Share Posted March 28, 2011 I receive a mail and says account suspended today as a result i cannot log in to cpanel. it say to renew a link but when I click this link is loading and nothings happen. Some help please!!! account username: stergos cpanel login link: http://stevie.heliohost.org:2082/frontend/x3/index.html The link says: We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. What happen is says that in 1 week my account will be permanently deleted, lol! Reason? Update: I try again to log in to cpanel again and is successful log in. Quote Link to comment Share on other sites More sharing options...
Byron Posted March 28, 2011 Share Posted March 28, 2011 NEVER use the html version of cpanel to login. ALWAYS use the php version: http://stevie.heliohost.org:2082/frontend/x3/index.php Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 29, 2011 Share Posted March 29, 2011 Login via the home page. Quote Link to comment Share on other sites More sharing options...
stergos Posted March 29, 2011 Author Share Posted March 29, 2011 Oh okay. To this link is direct me when I am log in from homepage, i just bookmark this i guess this is wrong right? Ok, may i ask my account is not suspended anymore everything is cool now? Can I bookmark this link or i have again this problems? "http://stevie.heliohost.org:2082/frontend/x3/index.php" Thanks in advance! Quote Link to comment Share on other sites More sharing options...
jje Posted March 29, 2011 Share Posted March 29, 2011 If you navigate to your site and it doesn't show 'HELIOHOST ACCOUNT SUSPENDED' then you're ok. Quote Link to comment Share on other sites More sharing options...
stergos Posted March 29, 2011 Author Share Posted March 29, 2011 If you navigate to your site and it doesn't show 'HELIOHOST ACCOUNT SUSPENDED' then you're ok. Ok thanks Right now I get "HelioHost Account Queued" Quote Link to comment Share on other sites More sharing options...
jje Posted March 29, 2011 Share Posted March 29, 2011 Yes, Stevie has gone down as he is currently overloaded. Check again later. Quote Link to comment Share on other sites More sharing options...
stergos Posted April 8, 2011 Author Share Posted April 8, 2011 Yes, Stevie has gone down as he is currently overloaded. Check again later. I try to leave a comment to an old topic "Account queued" but is locked. I would like to say that after Johny is online the last period with Stevie was very good! I always visit forum to place my problems and most of all the downtimes which stevie had to the past. Today I visit this forum to say "Thank you Helios for this free and good service, and to admins for a good work too!!!" Quote Link to comment Share on other sites More sharing options...
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