Facha Posted March 20, 2011 Share Posted March 20, 2011 my site forum-underground.com is suspended why? username: fupt tanks Link to comment Share on other sites More sharing options...
Wizard Posted March 20, 2011 Share Posted March 20, 2011 This support request is being escalated to our root admin. @djbob: account shows as active Link to comment Share on other sites More sharing options...
Ashoat Posted March 20, 2011 Share Posted March 20, 2011 Okay, problem fixed. Link to comment Share on other sites More sharing options...
Wizard Posted March 20, 2011 Share Posted March 20, 2011 Okay, problem fixed. Is this a fix Support Admins can do? Link to comment Share on other sites More sharing options...
Facha Posted March 20, 2011 Author Share Posted March 20, 2011 ok very tanks its working now! hello from portugal xD note: i love heliohost Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 Glad your problem got solved. Link to comment Share on other sites More sharing options...
Ashoat Posted March 20, 2011 Share Posted March 20, 2011 Is this a fix Support Admins can do?Yup... I just suspended him in the control panel and then unsuspended him. I checked the "reason" field in the database to see if he used to be "SUSPENDED" instead of "INACTIVE", but honestly this probably isn't too important... we have way more "INACTIVE" accounts than "SUSPENDED" ones, so chances are pretty high that when a user reports this, it's legitimate. Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 Thanks, djbob! Closing... Link to comment Share on other sites More sharing options...
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