snoozleberg Posted March 19, 2011 Share Posted March 19, 2011 Hello, I signed up on Helio for hosting my own domain on wednesday 16, I'm not so sure when exactly this happened, my domain is ordemdadesordem.com and my username is snooz. I received the email about my account being registered successfully, but I cannot access my account on cPanel, neither reset my password... Also, my domain registrar doesn't let me change the DNS master and slave, I have to set the zones manually. At the moment they are set to: (blank) IN A 64.62.151.110 www IN A 64.62.151.110 ftp IN A 64.62.151.110 I don't know if I have to set something else, as I said, I just cannot change the domain's DNS master and slave at all, I can only edit the zone files. Thanks. Quote Link to comment Share on other sites More sharing options...
jje Posted March 19, 2011 Share Posted March 19, 2011 Everything seems to be working fine - all you need to do now is wait for 24 hours. Quote Link to comment Share on other sites More sharing options...
snoozleberg Posted March 19, 2011 Author Share Posted March 19, 2011 Everything seems to be working fine - all you need to do now is wait for 24 hours. The problem is that more than 48 hours has passed since I signed up... EDIT: I've just tried to login now on cPanel, now it works, thank you! Quote Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 Your welcome! Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 20, 2011 Share Posted March 20, 2011 You could have used http://heliohost.org/scripts/status.php Quote Link to comment Share on other sites More sharing options...
jje Posted March 22, 2011 Share Posted March 22, 2011 We have added it to the Support FAQ which is in massive letters at the top of every HelioNet homepage. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 22, 2011 Share Posted March 22, 2011 We could add that to the account creation script... Quote Link to comment Share on other sites More sharing options...
Wizard Posted March 22, 2011 Share Posted March 22, 2011 We could add that to the account creation script... Sounds good. You wanna do it or should we bug djbob? Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 22, 2011 Share Posted March 22, 2011 I'll ask djbob for git access in the mod forum. Quote Link to comment Share on other sites More sharing options...
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