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Posted

Hello,

 

I signed up on Helio for hosting my own domain on wednesday 16, I'm not so sure when exactly this happened, my domain is ordemdadesordem.com and my username is snooz.

 

I received the email about my account being registered successfully, but I cannot access my account on cPanel, neither reset my password...

 

 

 

Also, my domain registrar doesn't let me change the DNS master and slave, I have to set the zones manually.

 

At the moment they are set to:

 

(blank) IN A 64.62.151.110

www IN A 64.62.151.110

ftp IN A 64.62.151.110

 

 

 

I don't know if I have to set something else, as I said, I just cannot change the domain's DNS master and slave at all, I can only edit the zone files.

 

 

 

Thanks.

Posted
Everything seems to be working fine - all you need to do now is wait for 24 hours. ;)
The problem is that more than 48 hours has passed since I signed up...

 

EDIT: I've just tried to login now on cPanel, now it works, thank you!

Posted

We have added it to the Support FAQ which is in massive letters at the top of every HelioNet homepage. <_<

Guest Geoff
Posted

We could add that to the account creation script...

Guest Geoff
Posted

I'll ask djbob for git access in the mod forum.

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