gilgolf Posted March 13, 2011 Share Posted March 13, 2011 My main website directory will load (eg. example.com) but my sub directories will not load and result in a 500 error. If this is due to server load then i understand, I just want to make sure it is not something else. Link to comment Share on other sites More sharing options...
jje Posted March 13, 2011 Share Posted March 13, 2011 Could you post your domain name and cPanel username (so we can take a look) please. If you are not comfortable posting it upfront, then please feel free to PM it to me. Link to comment Share on other sites More sharing options...
gilgolf Posted March 14, 2011 Author Share Posted March 14, 2011 pm sent Link to comment Share on other sites More sharing options...
jje Posted March 16, 2011 Share Posted March 16, 2011 What is the contents of the sub directory? Could you create an empty subdirectory and PM me the link? Link to comment Share on other sites More sharing options...
jje Posted March 17, 2011 Share Posted March 17, 2011 Thanks for the PM. The link you PM'ed me seems fine... The WordPress files in your other directory seem to be incorrectly configured. Have you followed the Official WordPress 5 Minute Install guide? Maybe you could start a fresh install? Check the .htaccess file is correctly configures? Link to comment Share on other sites More sharing options...
gilgolf Posted March 18, 2011 Author Share Posted March 18, 2011 how do i make sure the .htaccess is properly configured? Link to comment Share on other sites More sharing options...
Wizard Posted March 18, 2011 Share Posted March 18, 2011 Could you post your domain name and cPanel username (so we can take a look) please. If you are not comfortable posting it upfront, then please feel free to PM it to me. The details should be posted here and not sent through PM, ideally. We discourage support via PM because we wouldn't know if someone gave wrong information/support/etc until it was too late. Link to comment Share on other sites More sharing options...
gilgolf Posted March 18, 2011 Author Share Posted March 18, 2011 he has only been receiving my urls through the pm, his responses have all been posted in the forum, if it is indeed a .htaccess problem then how should I fix it, right now i have nothing installed so could someone post the default .htaccess file contents Link to comment Share on other sites More sharing options...
gilgolf Posted March 20, 2011 Author Share Posted March 20, 2011 i tried putting the wordpress files into my main domain area, the php still refused to load Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 @Wizard - I will forward the PM to you. So, you have correctly followed WordPress's Installation Guide? Link to comment Share on other sites More sharing options...
gilgolf Posted March 20, 2011 Author Share Posted March 20, 2011 i have configured the database settings but the install.php will not load Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 So you have completed all the steps (except access wp-admin/install.php) listed here (click)? Link to comment Share on other sites More sharing options...
gilgolf Posted March 20, 2011 Author Share Posted March 20, 2011 that is correct Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 This support request is being escalated to our root admin. @Admins - Posted gilgolfs details in Mod Discussion Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 20, 2011 Share Posted March 20, 2011 Same problem as http://www.helionet.org/index/index.php?sh...amp;#entry60117 6 processes labeled cpdavd. Fixed. However, This might be a problem if it starts happening to more people. Link to comment Share on other sites More sharing options...
Recommended Posts