Sentinel Posted March 4, 2011 Posted March 4, 2011 Hi. It appears as if i haven't logged into my CPanel for the alotted amount of time. Therefore rightfully so, my account has been suspended. When I click the link to reactivate it I get: We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. I've only just recieved the email today, so the time limit of 1 week can't be up. Username: ircedia Domain: ircedia.co.cc Thank you. Quote
Guest Geoff Posted March 4, 2011 Posted March 4, 2011 Sorry about my last (deleted) post. I had made this incorrect assumption during the account queued bug. Can you login to cpanel? Quote
Sentinel Posted March 7, 2011 Author Posted March 7, 2011 ircedia.co.cc is still alive. Yes it is, i manually went to my Cpanel today. Strange about the emailing error though perhaps? Sorry about my last (deleted) post. I had made this incorrect assumption during the account queued bug. Can you login to cpanel? I didn't see your first post Quote
Guest Geoff Posted March 7, 2011 Posted March 7, 2011 I didn't see your first post That's because I deleted it. Yes it is, i manually went to my Cpanel today. Strange about the emailing error though perhaps? If you can log into cpanel, then you're OK. Don't worry about the mailing error. Just make sure you don't log into cpanel ending in .html Quote
jje Posted March 7, 2011 Posted March 7, 2011 We recommend you login through the HelioHost homepage. Quote
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