teamroots Posted March 3, 2011 Share Posted March 3, 2011 Its been more than 3 days but our site is down, also we are unable to login to cpanel via heliohost's frontpage. Username : teamroot Quote Link to comment Share on other sites More sharing options...
Dlget Posted March 3, 2011 Share Posted March 3, 2011 i also face the same problem. they says that some user's account will move to Johnny ,some one is saying it will move to Cody ?? So which is true? Quote Link to comment Share on other sites More sharing options...
Wizard Posted March 3, 2011 Share Posted March 3, 2011 Its been more than 3 days but our site is down, also we are unable to login to cpanel via heliohost's frontpage. Username : teamroot I can't find your account in the database. What's your domain name/When did you register/when was the last time you signed in? @Dlget: we don't have solid plans for any of that yet. No administrator has said anything of that sort. Please don't spread rumors. Your account can't be used because /you/ requested a domain change and now you have to wait 24 hours. Your site is up now. Try clearing your browser cache today before visiting your site. Quote Link to comment Share on other sites More sharing options...
teamroots Posted March 5, 2011 Author Share Posted March 5, 2011 Sorry for this late reply, domain name is teamroots.co.cc and its the only domain in the account, was added as an addon domain. I can see the password reset message if i use the username but i never get the reset email. Quote Link to comment Share on other sites More sharing options...
jje Posted March 5, 2011 Share Posted March 5, 2011 Sorry, but it is highly likely that your account was terminated due to inactivity. Feel free to make a new one. Quote Link to comment Share on other sites More sharing options...
teamroots Posted March 5, 2011 Author Share Posted March 5, 2011 So is it possible for one of the administrators to re-enable/re-create the account because the registration limit is exceeded. Thank You. Quote Link to comment Share on other sites More sharing options...
jje Posted March 5, 2011 Share Posted March 5, 2011 Sorry, you're going to have to recreate your account yourself after the signup limit is reset at 12:00 PST. To find out when to sign up, take a look at http://heliohost.uni.cc/sign-up.php . Quote Link to comment Share on other sites More sharing options...
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