Site down and Cpanel login incorrect

[teamroots]

Its been more than 3 days but our site is down, also we are unable to login to cpanel via heliohost's frontpage.

Username : teamroot

 

[Dlget]

i also face the same problem.

they says that some user's account will move to Johnny ,some one is saying it will move to Cody ??

So which is true?

[Wizard]

  teamroots said:

Its been more than 3 days but our site is down, also we are unable to login to cpanel via heliohost's frontpage.

Username : teamroot

I can't find your account in the database. What's your domain name/When did you register/when was the last time you signed in?

 

@Dlget: we don't have solid plans for any of that yet. No administrator has said anything of that sort. Please don't spread rumors. Your account can't be used because /you/ requested a domain change and now you have to wait 24 hours. Your site is up now. Try clearing your browser cache today before visiting your site.

[teamroots]

Sorry for this late reply, domain name is teamroots.co.cc and its the only domain in the account, was added as an addon domain.

I can see the password reset message if i use the username but i never get the reset email.

[jje]

Sorry, but it is highly likely that your account was terminated due to inactivity. Feel free to make a new one.

[teamroots]

So is it possible for one of the administrators to re-enable/re-create the account because the registration limit is exceeded.

 

Thank You.

[jje]

Sorry, you're going to have to recreate your account yourself after the signup limit is reset at 12:00 PST.

 

To find out when to sign up, take a look at http://heliohost.uni.cc/sign-up.php .