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Heliohost account queued-- for the second time, now on third day


Richardgvr

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Hi,

 

My site was working perfectly for a month since its initiation, and I thought I was doing everything correctly by logging into my cPanel (actually several times during the month). Then I got a message saying my account has been suspended due to inactivity (for NOT logging into cPanel). I was given a link to reactivate my account, which I did.

 

I posted here asking why I was suspended when I had in fact been logging into my cPanel and was told I should log into the cPanel though the Home Page.

 

So, I've been doing that and now my site comes up as "queued and the process takes 24 hours". That notice has been up for three days.

 

Is there something else I should be doing? I really hate having my site down.

www.greenvalleyrecording.com is my address.

 

Thank you,

Richard

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