kjw93 Posted March 17, 2011 Posted March 17, 2011 I am having the same problem, account is locked out due to inactivity. I am unable to login into the cpanel. I have tried to change my password because I thought that was the problem but it ultimately directed me to here. Username: kjw93 Thanks.
Guest Geoff Posted March 17, 2011 Posted March 17, 2011 Escalating request: @djbob: I'm getting a 404 on the following URL: http://www.heliohost.org/scripts/renew.php I've marked your account as active, so you're good for another month.
aswenger Posted March 17, 2011 Posted March 17, 2011 Me too --- same problem. Account is "suspended" due to inactivity. I am unable to login to cPanel. Username: aswenger Thanks!!
jje Posted March 17, 2011 Posted March 17, 2011 Aswenger, I have marked you as unsuspended. EDIT: just seen your post - thanks, djbob!
Guest Geoff Posted March 17, 2011 Posted March 17, 2011 Immediately following the above actions, my account was RE-suspended. HOWEVER, this time the renew script did indeed WORK, so all is again OKAY. aswenger This is because jje did not set the 'last logged in' date in the MOD CP to today, so the account script re-suspended your account. However, everything is fine now because the renew script is working again.
jje Posted March 18, 2011 Posted March 18, 2011 Oops my bad. http://www.heliohost.org/scripts/renew.php
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