Jump to content

Recommended Posts

Posted

Hi

I've got an email warning that my account will be disabled a bit less than a week ago and I still cannot log in (for the reasons I mentioned above)

Can anybody help me with that?

  • Replies 54
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Guest Geoff
Posted

I've reset your password and PM'ed you your new password.

Posted

so two weeks past and my ftp login is still down

other stuff works fine

 

but i need ftp

 

please help me

 

thanks

Posted
so two weeks past and my ftp login is still down

other stuff works fine

 

but i need ftp

 

please help me

 

thanks

What are the details you're plugging into your ftp client?

Guest Geoff
Posted

Just use stevie.heliohost.org port 21

Posted

Could you try creating a new FTP Account from cPanel and then connecting to the FTP server with that username, prefixing it with FLX_ or flx_ .

 

For example: flx_user

For example: FLX_user

Guest Geoff
Posted
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

220-You are user number 13 of 50 allowed.

220-Local time is now 07:39. Server port: 21.

220-This is a private system - No anonymous login

220-IPv6 connections are also welcome on this server.

220 You will be disconnected after 15 minutes of inactivity.

user flx331 User flx OK. Password required

 

Looks fine from here. PM me the password you are using to log in.

Posted

the passwords are correct

i checked it serveral times

with all users and right passwords it says:

Antwort:    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Antwort:    220-You are user number 17 of 50 allowed.
Antwort:    220-Local time is now 11:52. Server port: 21.
Antwort:    220-This is a private system - No anonymous login
Antwort:    220-IPv6 connections are also welcome on this server.
Antwort:    220 You will be disconnected after 15 minutes of inactivity.
Befehl:    USER livestats
Antwort:    331 User livestats OK. Password required
Befehl:    PASS ********
Antwort:    530 Login authentication failed
Fehler:    Kritischer Fehler
Fehler:    Herstellen der Verbindung zum Server fehlgeschlagen

Posted

Well, the error is showing an incorrect password. :(

 

Have you PM'ed Geoff (or me) your password, or are you not happy to disclose this information to us?

 

Thanks

Guest Geoff
Posted

I didn't get a PM... jje, did you get a PM?

Guest
This topic is now closed to further replies.

×
×
  • Create New...