liamchat Posted February 26, 2011 Posted February 26, 2011 my subdomains are giving me 500 error http://stats.liamchat.tk
jje Posted February 26, 2011 Posted February 26, 2011 What scripts are your sub domains trying to run? Or is it just plain HTML?
Byron Posted February 26, 2011 Posted February 26, 2011 If you have a .htaccess file in your subdomain directory, try either renaming it or removing it.
Byron Posted February 26, 2011 Posted February 26, 2011 I'm still seeing a 500 error on this sub-domain: stats.liamchat.tk Go to your cpanel and look in the error log and see if there are any errors.
liamchat Posted February 26, 2011 Author Posted February 26, 2011 found them [sat Feb 26 03:27:48 2011] [error] [client 62.24.181.135] File does not exist: /home1/liamchat/public_html/iiamchat.tk/stats/robots.txt, referer: http://stats.liamchat.tk/robots.txt [sat Feb 26 03:21:01 2011] [error] [client 89.242.131.213] File does not exist: /home1/liamchat/public_html/iiamchat.tk/stats/favicon.ico, referer: http://stats.liamchat.tk/
Byron Posted February 26, 2011 Posted February 26, 2011 Were you getting the 500 error before you installed Piwik? If not then uninstall Piwik using your cpanel (if that's how it was installed). If you installed it via FTP, then uninstall it via FTP and see if your error goes away.
liamchat Posted February 26, 2011 Author Posted February 26, 2011 i have uninstalled it and reinstalled now i am getting 500 error's that don't show up on the log
Byron Posted February 26, 2011 Posted February 26, 2011 Did you check to see if you were still getting the 500 error after you uninstalled it? Those previous errors in your error log had nothing to do with your 500 eror. Are all pages in your sub-domaoin returning a 500 error or just your index page?
liamchat Posted February 26, 2011 Author Posted February 26, 2011 i did not get any error after i uninstalled it http://stats.iiamchat.tk/piwik.php and http://stats.iiamchat.tk/js/index.php also don't work
Byron Posted February 26, 2011 Posted February 26, 2011 Go ahead and uninstall once more and make sure your NOT getting the 500 error anymore. Then go here and grab the latest version zip file: http://piwik.org/docs/installation/ Zip File http://piwik.org/latest.zip Upload it to your site and unzip it there and go through the set up procedures from the index.php file. I unzipped it to my site ealier and didn't have any problems. Also when it asks you for a database name, give it a name something like this: liamchat_name See if that helps you out.
liamchat Posted February 26, 2011 Author Posted February 26, 2011 cant run the file http://stats.iiamchat.tk/latest/piwik/index.php
Byron Posted February 26, 2011 Posted February 26, 2011 I think your still getting the 500 error even without the Piwik application. http://stats.iiamchat.tk/ Try renaming your root .htaccess file to something else and see if your error goes away.
liamchat Posted February 26, 2011 Author Posted February 26, 2011 done but that just disabled hotlinking protection. checkers does not work either http://game.liamchat.tk/
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