Doisnet Tecnologia Posted February 16, 2011 Share Posted February 16, 2011 I'm not able to log into my control panel. Always returns error message login. I've tried resetting the password, but the mail is not sent to my voicemail. Could you check? Domain: doisnet.com.br Login: doisnet Att Quote Link to comment Share on other sites More sharing options...
jje Posted February 16, 2011 Share Posted February 16, 2011 I'm not seeing your account in the database - it probably got deleted for inactivity. Please feel free to sign up again. Moving to Customer Service. Quote Link to comment Share on other sites More sharing options...
Byron Posted February 16, 2011 Share Posted February 16, 2011 @Doisnet: Do you share your computer with someone else or are you the only person using it? Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 16, 2011 Share Posted February 16, 2011 Are you signing up from a big organization, like work? If so, then you might share the same IP. Quote Link to comment Share on other sites More sharing options...
Byron Posted February 16, 2011 Share Posted February 16, 2011 The reason I ask if he was on a shared machine is because either him or somebody else with the same ip asked for that domain to be deleted. If possible, I would like to delete that account to get one here in helios. http://www.helionet.org/index/index.php?sh...ic=8273&hl= Quote Link to comment Share on other sites More sharing options...
Wizard Posted February 16, 2011 Share Posted February 16, 2011 The reason I ask if he was on a shared machine is because either him or somebody else with the same ip asked for that domain to be deleted. If possible, I would like to delete that account to get one here in helios. http://www.helionet.org/index/index.php?sh...ic=8273&hl= You mean you offered to delete someone else's account for him. IPs change, that's why we double check. @OP: I'm sorry, your account was deleted. You are free to make a new one. Quote Link to comment Share on other sites More sharing options...
Byron Posted February 16, 2011 Share Posted February 16, 2011 You mean you offered to delete someone else's account for him. IPs change, that's why we double check. If that is the case then I'm truly sorry, but you can bet that person or persons is on the same machine. Quote Link to comment Share on other sites More sharing options...
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