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Posted

I often get this message when I try to access my website corruption.heliohost.org (or even the cpanel):

 

With often I mean a downtime of a couple of hours already today. Last week I had this a lot as well but that may have been due to the configuring and moving between the servers as I read on the homepage. I know you can't guarentee 99 or even 98% uptime (since it's free which I thank you a lot for!) but I'm wondering if this is normal.

 

Regards, maglor

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Posted

Stevie's server load is ridiculously high at the moment, meaning that these errors are likely to occur.

 

It is very rare for Stevie's server load to be so high, and we are working to lower it. ;)

 

I'm merging two topics related to this problem into one - this topic is now in Customer Service.

 

Posted

Yeah, this should be resolved soon. :)

 

This is usually caused by a user abusing HelioHost, djbob working on the server, or a generally large amount of users accessing HelioHost sites. ;)

Posted

We hope to get Johnny up soon, so that this will happen less of the time.

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