tfellison Posted February 13, 2011 Share Posted February 13, 2011 Sometime between now and approximately 7 days ago (the last time I accessed it), my site became inaccessible. I can no longer reach the site or the cpanel. I tried doing a password reset on my account just to rule that out, but never received an email. It's as though my account/site no longer exists. Is there any way to determine what might be going on here? Domain: taylorandandrea.com Account: tellison Quote Link to comment Share on other sites More sharing options...
Byron Posted February 13, 2011 Share Posted February 13, 2011 Looks like it got deleted. Did you login to your cpanel every 30 days? Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 13, 2011 Share Posted February 13, 2011 Did you receive an inactivity email? Quote Link to comment Share on other sites More sharing options...
tfellison Posted February 13, 2011 Author Share Posted February 13, 2011 Did you receive an inactivity email? I received an inactivity email 3-4 weeks ago, but I immediately logged into the cPanel. Assuming that it did get deleted, is there anyway the files can be recovered? It had been a while since I'd taken a back up. It's not anything I can't recover from, but it's a couple hours worth of work. Quote Link to comment Share on other sites More sharing options...
Byron Posted February 13, 2011 Share Posted February 13, 2011 Sorry but we don't keep backups of anybody's site. Quote Link to comment Share on other sites More sharing options...
tfellison Posted February 13, 2011 Author Share Posted February 13, 2011 I wouldn't expect a hosting provider to keep backups, I also wouldn't expect a hosting provider to delete sites seemingly at random without notification. I won't be able to re-host with you. Good luck. Quote Link to comment Share on other sites More sharing options...
Wizard Posted February 13, 2011 Share Posted February 13, 2011 I wouldn't expect a hosting provider to keep backups, I also wouldn't expect a hosting provider to delete sites seemingly at random without notification. I won't be able to re-host with you. Good luck. Best of luck to you too. Quote Link to comment Share on other sites More sharing options...
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