thejoggingmat Posted February 11, 2011 Share Posted February 11, 2011 Hi, my site went down as of yesterday (GMT+8). I can login to cpanel, but accessing the site will lead me to Error 6 by dot.tk. Saw that the admins have moved to Server Charlie, and changed the dns... wonder if the changes have affected my site. Thks... Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 11, 2011 Share Posted February 11, 2011 What is your domain name and username? Quote Link to comment Share on other sites More sharing options...
cjsenai Posted February 11, 2011 Share Posted February 11, 2011 may I know how long was the downtime just now? I was also not able to login to my wordpress blog... now ok already Quote Link to comment Share on other sites More sharing options...
jje Posted February 11, 2011 Share Posted February 11, 2011 Sorry about any of the recent downtime. Downtime can be caused when djbob is improving HelioHost, alot of people are using HelioHost, or somebody is abusing HelioHost. We try to elimintate users that abuse the servers as much as possible. When Charlie is configured and up and running, downtime should be rare. If you are still experiencing problems or require further assistance, then please post your domain and username. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 11, 2011 Share Posted February 11, 2011 I believe that the recent downtime was caused by invalid nameserver configuration. Quote Link to comment Share on other sites More sharing options...
cjsenai Posted February 12, 2011 Share Posted February 12, 2011 i don;t think it's the nameserver configuration... heliohost and helinet was down as well... Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 12, 2011 Share Posted February 12, 2011 Yes, they were down because the nameservers for heliohost.org and helionet.org were down. Quote Link to comment Share on other sites More sharing options...
thejoggingmat Posted February 12, 2011 Author Share Posted February 12, 2011 Yes, they were down because the nameservers for heliohost.org and helionet.org were down. Yup, site's up again... Thks! Quote Link to comment Share on other sites More sharing options...
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