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Posted

Hi, my site went down as of yesterday (GMT+8). I can login to cpanel, but accessing the site will lead me to Error 6 by dot.tk.

 

Saw that the admins have moved to Server Charlie, and changed the dns... wonder if the changes have affected my site.

 

Thks...

Posted

What is your domain name and username?

Posted

Sorry about any of the recent downtime. Downtime can be caused when djbob is improving HelioHost, alot of people are using HelioHost, or somebody is abusing HelioHost. We try to elimintate users that abuse the servers as much as possible. :)

 

When Charlie is configured and up and running, downtime should be rare. ;)

 

If you are still experiencing problems or require further assistance, then please post your domain and username. :)

Posted

I believe that the recent downtime was caused by invalid nameserver configuration.

Posted

Yes, they were down because the nameservers for heliohost.org and helionet.org were down.

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