Soul Summoner (ROX) Posted February 10, 2011 Share Posted February 10, 2011 Hi there, I was looking for a web host like yours and I very curious to see if it is what I expect. Before, I need to say that your initiative is awesome and I'm interested in learning more of how it works to help you and everybody who wants a great and free web host. Alright, so now let me talk about my problems. My problem is about the account creation. I created this account (ssrox) on forum as needed to create an account in web host and then tried to create the web host account, and all the time I hit the "Create account" button it shows me the following message "We're sorry, but an error was encountered during signup. Please try again later." So, what does it mean and is there any problem on server or account creation? What should I do? Thanks! Quote Link to comment Share on other sites More sharing options...
Byron Posted February 10, 2011 Share Posted February 10, 2011 You're getting that message because you've already registered an account with us: doisnet.com.br You're only allowed one account. Quote Link to comment Share on other sites More sharing options...
Soul Summoner (ROX) Posted February 10, 2011 Author Share Posted February 10, 2011 Hi byron, thanks for your fast answer. Well I really didn't understand, is helios the same thing as doisnet.com.br ? If possible, I would like to delete that account to get one here in helios. Could you help me? Thanks! Quote Link to comment Share on other sites More sharing options...
Wizard Posted February 10, 2011 Share Posted February 10, 2011 You're getting that message because you've already registered an account with us: doisnet.com.br You're only allowed one account. How did you know this was his account? Quote Link to comment Share on other sites More sharing options...
jje Posted February 10, 2011 Share Posted February 10, 2011 I presume he knew by the IP address. I'm not seeing doisnet.com.br in the database. Quote Link to comment Share on other sites More sharing options...
Byron Posted February 10, 2011 Share Posted February 10, 2011 @Wizard & jje: His account was in the database and I deleted it for him, but before I could post that I had deleted it, the server was under a heavy load and I was unable to post. @Soul Summoner: You can go ahead and create another account now. Quote Link to comment Share on other sites More sharing options...
Soul Summoner (ROX) Posted February 14, 2011 Author Share Posted February 14, 2011 Hi there! Well I forgot to say that I never created an account here so doisnet for me, is bizarre. Anyway, if it's already deleted now I can create my account! Thanks everybody for the help provided!!!! Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 15, 2011 Share Posted February 15, 2011 You're welcome. Quote Link to comment Share on other sites More sharing options...
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