icechen1 Posted February 9, 2011 Posted February 9, 2011 Hi, My hosting account at http://yesiwantthat.com has been showing the yellow page for approx. 3 days now, yet it's still not going away. Any help? -ice
Wizard Posted February 9, 2011 Posted February 9, 2011 This support request is being escalated to our root admin. icechen1 yesiwantthat.com EDIT: tried fix_corrupt_domain.py on this and it borked some more.
Guest Geoff Posted February 9, 2011 Posted February 9, 2011 I'm getting: Could not determine user from environment from the queued page. After I ran the fix_corrupt_domain.py command. Then, it fixes itself and returns to the queued page after a minute.
Ashoat Posted February 9, 2011 Posted February 9, 2011 Don't run the fix_corrupt_domain.py command arbitrarily! It removes the domain's records from the system. It's specifically for corrupt DNS records... this issue was the result of a missing httpd.conf entries. icechen1: Would you mind recreating your account? We can delete it, and then you can sign up again. It looks like your domain record (among other things) is missing now (as a result of the fix_corrupt_domain.py run), and the easiest way to recreate those things is to just recreate the account.
Guest Geoff Posted February 9, 2011 Posted February 9, 2011 What if we just changed the status back to queued, and let the account creation script create it again. (After deleting the user's home dir, of course).
Wizard Posted February 9, 2011 Posted February 9, 2011 Don't run the fix_corrupt_domain.py command arbitrarily! It removes the domain's records from the system. It's specifically for corrupt DNS records... this issue was the result of a missing httpd.conf entries. icechen1: Would you mind recreating your account? We can delete it, and then you can sign up again. It looks like your domain record (among other things) is missing now (as a result of the fix_corrupt_domain.py run), and the easiest way to recreate those things is to just recreate the account. Ick, sorry. I had a feeling that it would happen, but didn't think it would be intractable.
icechen1 Posted February 9, 2011 Author Posted February 9, 2011 Don't run the fix_corrupt_domain.py command arbitrarily! It removes the domain's records from the system. It's specifically for corrupt DNS records... this issue was the result of a missing httpd.conf entries. icechen1: Would you mind recreating your account? We can delete it, and then you can sign up again. It looks like your domain record (among other things) is missing now (as a result of the fix_corrupt_domain.py run), and the easiest way to recreate those things is to just recreate the account. Hi, Sure, no problem.
Ashoat Posted February 9, 2011 Posted February 9, 2011 Okay, the account is deleted. You should try to register again in around two hours and eight minutes.
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