ababeialexandru Posted January 28, 2011 Share Posted January 28, 2011 Hello Heliohost admins, My name is Ababei Alexandru and i registered an account to your free webhost. I want to explain from the beginning. Ive found you from google.ro and after that i clicked the signup button. I completed the form by the following data: HelioHost Signup Form Desired Username (8 letters max): aspkt or ababeia Desired Domain: (i selected other then i writed) aspkt.ro Password: mypass Confirm Password: mypass Email Address: myemail@yahoo.com HelioNet Username: empty Confirm that you are not a bot Type the two words: the code Check here if you agree to the Terms: checked I got an email from you saying that the account is in que. After 1 minute ive got another email that sayd there was a problem with my account and i need to make another one cause the domain name is not good or something like that. I made an account with : username : ababeia desired domain: aspkt.heliohost.org And the other data... Now, with this account i have no problem, but if i try to put an addon domain, i cant. And the big problem comes now... If i made that account aspkt.ro (desired domain > other) and got the imposible email, why does my www.aspkt.ro still in que? Now, in my oppinion i cant create an addon domain becose that is already registerd ( or parked? ) If you can delete it or help me get things done, i will apreciate it... Also, ive read on the forum and none has this problem. Thanks and god bless you. Link to comment Share on other sites More sharing options...
Wizard Posted January 28, 2011 Share Posted January 28, 2011 Wrong forum, moved to Customer Service. Link to comment Share on other sites More sharing options...
Wizard Posted January 28, 2011 Share Posted January 28, 2011 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted January 29, 2011 Share Posted January 29, 2011 Okay... try again now. Link to comment Share on other sites More sharing options...
ababeialexandru Posted January 29, 2011 Author Share Posted January 29, 2011 Hello again admins of Helio Host, I think i've tried all the possibilities. I added an addon domain (tried aspkt.ro and checked, it didn't work, tried www.aspkt.ro, it didin't work), i tried a parked domain, it didn't work. I still getting a redirect when i check my domain to http://www.aspkt.ro/cgi-sys/defaultwebpage.cgi , this shouldn't happen, right? What should i do now? Should i park www.aspkt.ro domain and let him stay there so can you check it if the problem is solved, or should i stop thinking that what i want to do, it's not possible anymore? Thanks a lot for your rapid reply's and again, god bless you all and your business. PS: Can you, DJBOB, enlighten me? What should i really do? Thanks. Link to comment Share on other sites More sharing options...
Ashoat Posted January 29, 2011 Share Posted January 29, 2011 You need to wait 24 hours to active any domain. The "Account Queued" page is expected. Give it another day Link to comment Share on other sites More sharing options...
ababeialexandru Posted January 29, 2011 Author Share Posted January 29, 2011 I deleted almost all my tests, and now, my final question before i add a parked domain is: I have an addon domain (aspkt.ro), i want to delete it because i want to park the domain aspkt.ro but when i try to delete it i get: "Sorry, the subdomain aspktro cannot be removed because it is linked to the addon domain aspkt.ro. You must first remove the addon domain." I also tried to delete the subdomain before the addon. Now i really have troubles. EDIT: I've managed to delete the addon domain. Hope now will all be good. Thanks again for all your help. Link to comment Share on other sites More sharing options...
ababeialexandru Posted January 29, 2011 Author Share Posted January 29, 2011 Evening all admins, My website is ok now, thank god... but it's a problem with www in front of the domain. If i want to access my website without www in front (http://aspkt.ro) it works ( ftp > www > www.aspkt.ro [the data is in this folder]) but if i put it like this ( http://www.aspkt.ro ) i get a que page. What should i do now? my account : ababeia my heliohost domain : aspkt.heliohost.org desired domain : aspkt.ro ( with and without www ) Also, another question... if i create a subdomain i have to wait again 24 hours? Link to comment Share on other sites More sharing options...
Wizard Posted January 29, 2011 Share Posted January 29, 2011 It's working now, you just had to give it some time. Yes, all DNS changes require at least 24 hours. Link to comment Share on other sites More sharing options...
Ashoat Posted February 6, 2011 Share Posted February 6, 2011 Closing... Link to comment Share on other sites More sharing options...
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