Need Help with FTP Account :)

[David90]

Hello Community

 

I Sign Up yesterday on HelioNet.org

 

Then i get a email with my account data

 

and also thats i have to wait 24hour before i can login.

 

Today i try to login but it still not 24hour allready but i can login Yeahh

 

so i make a FTP Account and try to login but it says always :

 

Command: PASS *********

Response: 530 Login authentication failed

Error: Critical error

Error: Could not connect to server

 

with FileZilla

 

so what is the problem? maybe i have to wait because its not 24 hour allready?

 

my domain is www.Thailand-partys.com i change the Nameserver yesterday to :

 

ns1.heliohost.org

ns2.heliohost.org

 

but its still not change allready, because before i have the webhost from 000.webhost and have the nameserver ns1.000webhost but maybe its need also to change little bit time.

 

 

Thanks so much David

[Guest Geoff]

Your domain, http://thailand-partys.com, appears to be active. However, if you see the "Account Queued" page, please wait 24 more hours for apache to restart.

 

The FTP problem is occurring because you did not put the correct password in the box.

[David90]

hi,

 

The first FTP Account i make it save him under Special FTP Accounts and it always comes, Password wrong and now i make a new FTP Account and it save him under FTP Accounts i can now login into the FTP account and can login also in the first FTP Account under Special FTP Accounts my question now, witch FTP Account i have to use now?

 

The FTP Account in the Special FTP Account section have many folder if i login .cpan, .cpanel, .htpasswds, public_ftp, public_html ect.

 

and the FTP Account under FTP Accounts it have no folder inside

 

Witch FTP Account i have to use now?

 

This with many folders or another with no folders?

 

 

and my domain, i change in my domain register

 

Domain Name Server 1 = ns2.heliohost.org

Domain Name Server 2 = ns1.heliohost.org

 

but if i go to www.thailand-partys.com it still comes http://error404.000webhost.com/? this is the website from my last hoster :S

 

Thanks very much David

[Guest Geoff]

Witch FTP Account i have to use now?

 

Simple answer:

 

Use the account with folders.

 

Long answer:

 

You really did not have to create another FTP account. You can login to FTP with your cpanel username and password, without even creating any other FTP accounts.

 

 

but if i go to www.thailand-partys.com it still comes http://error404.000webhost.com/? this is the website from my last hoster :S

 

This is because the DNS system is caching your nameserver settings. Other people can see your site fine, if they haven't visited it before. Those who have visited the site before will need to wait another 96 hours before they are able to see your site. This is called DNS Propagation. There is nothing heliohost can do about this.