Mysql/Cpanel/Helionet downtime

[simjus]

Hi,

Firstly, I know this is free hosting and I can't expect best quality services, etc. But I'd like to ask why where is such a big downtime recently?

Today I tried to open cPanel, but I couldn't do that for about an hour (it was just loading.. loading.. loading..)..

Secondly, this is probably the 3rd time (out of ~10) I could reach HelioNet site without getting some weird errors or time outs.

Also, phpMyAdmin loading time is VERY long..

Are you fixing these problems, or this is just happening randomly and there is nothing you can do about it? And I heard something about new server coming on 2011.. Is that true? and will it be available for free hosting accounts? :s

[Wizard]

Did you read the Support FAQ?

[Guest Geoff]

These problems should be mostly fixed with the arrival of the new server, Charlie. About a couple of days ago, that server was "Relatively Close" to being configured and becoming active.

 

I really can't get more specific than that.