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Posted

Dear helionet, my account was yesterday deactivated due to inactivity, but that is not true, yesterday morning i was logged in to Cpanel as i am almost every single morning.'

The account suspension of course caused my email accounts to unavaiable for 5 hours :blink:

 

Could you please clarify why my account was suspended ?

Posted

You must log into a CPanel URL that ends in ".PHPCP". If you log into a URL that ends in ".html", your login will not count.

Posted

No need to post twice about the same thing. We'll help you in your other topic.

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