Uptime and Downtime

[Sandip]

Hello,

 

I am new to Heliohost.org.

 

I want to know whether the website and cpanel hosted under heliohost.org has 100% uptime or not?

 

I have been previously being in the Byethost.org. But recently byethost has been down / for maintenance their Cpanel for more than a week, without any previous notice. Maintenances required, but they should notice us before, so we can be prepared. Is'n it? So, I want to transfer my hosting to heliohost.org.

 

Regards,

Sandip

[Wizard]

Have you read the Support FAQ?

[Guest Geoff]

While heliohost strives to provide the most uptime possible, we cannot guarantee any of our services.

 

The reason for that being we are an organization. Some people don't understand what an organization is, so let me define what an organization is:

 

1. An organization is run by volunteers who do not get paid

2. An organization does not make any profit

3. An organization does not collect funds from customers

4. An organization has a harder time getting new stuff

 

Hope you understand.

[Sandip]

While heliohost strives to provide the most uptime possible, we cannot guarantee any of our services.

 

The reason for that being we are an organization. Some people don't understand what an organization is, so let me define what an organization is:

 

1. An organization is run by volunteers who do not get paid

2. An organization does not make any profit

3. An organization does not collect funds from customers

4. An organization has a harder time getting new stuff

 

Hope you understand.

 

Dear Geoff,

 

Yes, I have understand.

 

And many thanks to Heliohost for giving these type of services in free.

 

Actually I feel lucky that I have found this organization.

 

I hope, Heliohost will be more larger & reliable organisation in coming future.

[jje]

I hope you enjoy the service HelioHost provides.

 

HelioHost's uptime is around 93%. It will be much better and have many more features when our new server, Charlie, has been configured.