Kingfisher Posted January 8, 2011 Posted January 8, 2011 Hello, It's been six days since I received my installation email, and I still can't login to cpanel or see an 'account queued' page when I go to the heliohost subdomain I asked for. Having read through the forums I can see that there has been a problem with backlogged account setups, so I don't have a issue with waiting for everything to be sorted out. However, since I received my installation email on the 2nd and it's now the 8th, I also thought I'd better ask whether anything else is affecting my signup attempt. Could someone please check whether my account is in the queue? Username: halcyon Domain: halcyon.heliohost.org (Unfortunately I was also one of the users affected by the 16th December backlog - this is my second signup attempt after that one failed, so I have my fingers crossed that everything will go through OK this time:-) Thanks.
Wizard Posted January 8, 2011 Posted January 8, 2011 Looks like it's still on the queue. Nothing to do but wait, sorry.
Kingfisher Posted January 9, 2011 Author Posted January 9, 2011 Looks like it's still on the queue. Nothing to do but wait, sorry. Thanks for checking for me - just knowing that the request is working its way through the process does make it easier to wait.
jje Posted January 9, 2011 Posted January 9, 2011 Unfortunately, another rare problem has arisen. cPanels partition has run out of space and shut cPanel down temporarily. I presume signups will be temporarily halted due to this problem, or might error. http://www.helionet.org/index/index.php?showtopic=8070 Sorry for any inconvenience in these rare occasions.
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