ec-data Posted January 3, 2011 Share Posted January 3, 2011 Dear Helio people i recomended your free hosting to a friend two weeks ago firstly the site was in queue for 4 days and since then he has not been able to log in to Cpanel He has tried to reset his password but does not recieve any mails. please advise ???? the request is regarding tobyswebsite.heliohost.org username: freakerz Quote Link to comment Share on other sites More sharing options...
jje Posted January 3, 2011 Share Posted January 3, 2011 The domain tobyswebsite.heliohost.org is now up. An administrator will be able to sort out the cPanel problem. Tell your friend to try logging in now. Best URLs to use for accessing cPanel: http://stevie.heliohost.org:2082 http://heliohost.org:2082 Quote Link to comment Share on other sites More sharing options...
Byron Posted January 3, 2011 Share Posted January 3, 2011 Tell your friend to make sure he is using all lowercase when logging in and if that doesn't work, have him post here. Quote Link to comment Share on other sites More sharing options...
ec-data Posted January 3, 2011 Author Share Posted January 3, 2011 THANKS SO MUCH... Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted January 3, 2011 Share Posted January 3, 2011 If you would have only read the support FAQ, you wouldn't have needed to wait a couple more days.... If you are still experiencing problems, make sure you are entering your username in all lowercase letters, i.e. "wizard", not "Wizard" or "WIZARD". Quote Link to comment Share on other sites More sharing options...
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