tritoch Posted January 2, 2011 Posted January 2, 2011 Hi all I recently signed up for a hosting account with yourselves. I got the following e-mail: Dear tritoch, Your hosting account at HelioHost has been added to the creation queue. Here is your account information: Username: tritoch (note: case sensitive!) Password: ********* Domain: m00.in Control Panel URL: http://m00.in/cpanel Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month. Just wondering what I may be doing wrong etc. The Name Servers are all set. I'm probably just missing something. Thanks, tritoch. Quote
Wizard Posted January 2, 2011 Posted January 2, 2011 Did you wait the 24 hours? The database says your account is still queued. All you have to do is wait for it to become active. Quote
jje Posted January 2, 2011 Posted January 2, 2011 Account creation can take up to 96 hours. Please read the Commonly Asked Questions guide before posting. Quote
tritoch Posted January 2, 2011 Author Posted January 2, 2011 I did wait 24 hours before posting. it's now been 48 hours. So I guess I'll wait until tomorrow to find out if anything changes Thanks, tritoch Quote
Guest Geoff Posted January 3, 2011 Posted January 3, 2011 You need to wait for your domain to propagate througout the internet. This is not heliohost's fault. Quote
tritoch Posted January 3, 2011 Author Posted January 3, 2011 can I ask what email I used to sign up? Because I'm trying to reset my account pass, and it says email sent, but I'm not receiving one. it should be tritoch@hotmail.co.uk Thanks, tritoch Quote
jje Posted January 3, 2011 Posted January 3, 2011 An administrator will be able to provide you with this information. Unfortunately, I believe that Hotmail has blocked HelioHost's emails. Please check your Spam/Junk folders. Quote
tritoch Posted January 3, 2011 Author Posted January 3, 2011 I checked my mailboxes + junk folders before posting. Thank you for your help though tritoch Quote
Byron Posted January 3, 2011 Posted January 3, 2011 Your account is still in the queue. Give it another day and login with your original password. Quote
tritoch Posted January 3, 2011 Author Posted January 3, 2011 Cheers It seems like it's all sorted from my end. Including website which has been uploaded to the public_html directory. Just waiting on configuration now. Thanks for all your help everyone, tritoch. Quote
jje Posted January 3, 2011 Posted January 3, 2011 Great - glad it worked! Your account will be created within 24 hours. Happy webmasting! Quote
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