On Freund Posted January 1, 2011 Share Posted January 1, 2011 I've been wrestling with cpanel for a few days without success. It almost always times out, and when it doesn't it's really slow. In addition, every file I try to upload via FTP fails. I've tried several computers, but none worked. What am I doing wrong? Thanks Quote Link to comment Share on other sites More sharing options...
Byron Posted January 1, 2011 Share Posted January 1, 2011 Hopefully the stability and slowness will get better in the next few weeks as soon as the new server goes online. As far as the FTP, what kind of errors are you getting? Are you ftping this way: FTP-Target: ftp.your_domain.heliohost.org Username: cpanel username Password: cpanel password Directory: public_html/ Quote Link to comment Share on other sites More sharing options...
On Freund Posted January 1, 2011 Author Share Posted January 1, 2011 Hopefully the stability and slowness will get better in the next few weeks as soon as the new server goes online. As far as the FTP, what kind of errors are you getting? Are you ftping this way: FTP-Target: ftp.your_domain.heliohost.org Username: cpanel username Password: cpanel password Directory: public_html/ Thanks for the quick response. Not sure exactly what was the error (I was using Total Commander as the FTP client - tends to hide quite a lot of the details), but after every file it would say that the upload failed, and all of the files I uploaded ended up with a zero size on the target (yes, I was using the settings you mentioned). Quote Link to comment Share on other sites More sharing options...
Byron Posted January 1, 2011 Share Posted January 1, 2011 I was able to FTP just a few seconds ago without any problem. Try it now and see if your able. Maybe it was just the high server load. Quote Link to comment Share on other sites More sharing options...
On Freund Posted January 1, 2011 Author Share Posted January 1, 2011 I was able to FTP just a few seconds ago without any problem. Try it now and see if your able. Maybe it was just the high server load. I can't even get LIST to work now (nor can I get cpanel to) Quote Link to comment Share on other sites More sharing options...
Wizard Posted January 1, 2011 Share Posted January 1, 2011 Perhaps it's your internet connection? Where are you located? Quote Link to comment Share on other sites More sharing options...
Byron Posted January 1, 2011 Share Posted January 1, 2011 I can't get cpanel to work right now either and that's because the server load is way up now. You might want to try again in an hour or two and make sure your not trying to upload too many files at once. Quote Link to comment Share on other sites More sharing options...
On Freund Posted January 2, 2011 Author Share Posted January 2, 2011 Seems to be working now, let's hope it'll stay that way. I'm anxiously awaiting the new server... Quote Link to comment Share on other sites More sharing options...
On Freund Posted January 2, 2011 Author Share Posted January 2, 2011 Seems to be working now, let's hope it'll stay that way. I'm anxiously awaiting the new server... The problem seems to be back. There are two important differences between my successful and unsuccessful attempts: 1. The time of day - my successful attempt was in a time I would presume has less traffic, while my unsuccessful attempts were in rush hours. 2. I was using two different locations. I will get a chance to test this tomorrow, by trying from the unsuccessful location but at a dead hour. Quote Link to comment Share on other sites More sharing options...
jje Posted January 2, 2011 Share Posted January 2, 2011 Let us know how you get on. Quote Link to comment Share on other sites More sharing options...
On Freund Posted January 3, 2011 Author Share Posted January 3, 2011 Works like a charm from the "unsuccessful computer" now. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted January 3, 2011 Share Posted January 3, 2011 If you are connecting from work, your firewall might have blocked connection with heliohost, or imposed a timeout. Quote Link to comment Share on other sites More sharing options...
On Freund Posted January 4, 2011 Author Share Posted January 4, 2011 If you are connecting from work, your firewall might have blocked connection with heliohost, or imposed a timeout. Both computers are working now - it was probably the server load causing the problems Quote Link to comment Share on other sites More sharing options...
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