someone10 Posted November 29, 2010 Posted November 29, 2010 Hi. I registered to Heliohost a while ago. I waited a lot of time and i can't log in. not via main website, or domain. I tried to use all lowercase for password, but still no luck. please assist username: someone domain: shpedoodle.heliohost.org
Byron Posted November 29, 2010 Posted November 29, 2010 That account doesn't exist. If you waited over 30 days after you created that account without logging into your cpanel, it got deleted. Register it again.
someone10 Posted November 29, 2010 Author Posted November 29, 2010 I did register, I have the email. I did not wait 30 days. I'll try to register again. But every time I register it never activates. And i registered like 10 times.
Byron Posted November 29, 2010 Posted November 29, 2010 I just checked and your registrstion went through. Give it 24 to 48 hours to come out of queue.
someone10 Posted November 30, 2010 Author Posted November 30, 2010 Ok, thanks. Even though i have done this before several times and no luck. This time I didn't even get the email.
Byron Posted November 30, 2010 Posted November 30, 2010 Ok it seems there's a problem when you register. I'm not seeing your domain anymore in the database so I'm escalating this to djbob.
Byron Posted December 1, 2010 Posted December 1, 2010 Sometimes djbob is a day or two in checking the forum. PM me your registration info: Email Username Domain name and I'll try signing you up using the administation registration.
Byron Posted December 1, 2010 Posted December 1, 2010 Ok I've registered your account and it should be up tomorrow. Let me know if you still have problems.
Ashoat Posted December 4, 2010 Posted December 4, 2010 This thread hasn't been touched in three days, so I'm assuming everything is working. Closing...
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