can't login anymore

[djkrikke]

Hi,

I can't login anymore and i normally login each week

i also noticed my account is hacked

 

can you please resend my password? if i try to do it with the password reseter it doesn't work i am trying for 4 days now

 

Username: kristofg (note: case sensitive!)

Domain: djkrikke.heliohost.org

 

kind regards

Kristof

[Wizard]

I've emailed you your new password.

 

The email bounced back, did you provide a real email at registration?

[djkrikke]

I've emailed you your new password.

 

The email bounced back, did you provide a real email at registration?

 

Thank you for looking at my account.

Yes i used a real one. i still have the original mail.

its a gmail address can that be the problem?

 

This is the first mail i received in the begin

 

Dear kristofg,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: kristofg (note: case sensitive!)

Password: ******

Domain: djkrikke.heliohost.org

Control Panel URL: http://djkrikke.heliohost.org/cpanel

 

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

 

Regards,

HelioHost Staff

 

 

[Wizard]

I've sent you another email from my gmail address.

[djkrikke]

I've sent you another email from my gmail address.

 

 

I received it thanks a lot!!!

 

I like your hosting so keep up the good work!