kimyureer Posted October 27, 2010 Share Posted October 27, 2010 DNS Error Unable to determine the IP address for (everything is pointed to the servers) Main website page is not showing index.html or index.php files when changing .htacess On it displays this on the website Not Found The requested URL / was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_mono/2.6.3 FrontPage/5.0.2.2635 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.2 Python/2.4.3 Server at Port 80 Quote Link to comment Share on other sites More sharing options...
Byron Posted October 28, 2010 Share Posted October 28, 2010 Moving to Customer Service... Is kimpen.tk a Parked Domain or Addon Domain? How long ago did you set this up at the cpanel? If it hasn't been over 24 hours ago then that's probably your problem and you just need to wait. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted October 28, 2010 Share Posted October 28, 2010 It might be that that is an addon domain, and you have deleted the document root folder that the addon domain is pointed to. Don't think that it is an "Accound queued" issue, since you would see the "Heliohost accound queued" page. Nobody is perfect, so I could be wrong. Quote Link to comment Share on other sites More sharing options...
kimyureer Posted October 29, 2010 Author Share Posted October 29, 2010 I tried waiting for 24 hours and more and (add on domain) still displays "Not Found The requested URL / was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_mono/2.6.3 FrontPage/5.0.2.2635 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.2 Python/2.4.3 Server at Port 80" Quote Link to comment Share on other sites More sharing options...
kimyureer Posted October 30, 2010 Author Share Posted October 30, 2010 I think my add on domain is still on "HelioHost Account Queued" I've waited more than 24 hours. Since I try going to other sub domain's like blog.kimpen.tk and it displays that message that its still "queued". Will this queued be finished soon? Quote Link to comment Share on other sites More sharing options...
Byron Posted October 30, 2010 Share Posted October 30, 2010 Post your addon domain issues here: http://www.helionet.org/index/index.php?showtopic=5553 Quote Link to comment Share on other sites More sharing options...
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