juzhost Posted October 18, 2010 Share Posted October 18, 2010 I have been unable to access my website and cpanel for a few days. Domain: http://ebridalshowerthemes.com/ Username: juzhost Please help! Quote Link to comment Share on other sites More sharing options...
Wizard Posted October 18, 2010 Share Posted October 18, 2010 Your account doesn't exist in the database. When was the last time you logged into cPanel? Quote Link to comment Share on other sites More sharing options...
juzhost Posted October 18, 2010 Author Share Posted October 18, 2010 Middle to late August... Has my account been deactivated? Could I reinstate the account? Please advise. Thanks. Quote Link to comment Share on other sites More sharing options...
Wizard Posted October 18, 2010 Share Posted October 18, 2010 Middle to late August... Has my account been deactivated? Could I reinstate the account? Please advise. Thanks. Yes your account has been deleted due to inactivity, read the Support FAQ. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted October 19, 2010 Share Posted October 19, 2010 You may sign up again at the heliohost sign up page, however, you will need to login to cpanel about once a month to keep your account from being deleted. Quote Link to comment Share on other sites More sharing options...
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