juzhost Posted October 18, 2010 Posted October 18, 2010 I have been unable to access my website and cpanel for a few days. Domain: http://ebridalshowerthemes.com/ Username: juzhost Please help! Quote
Wizard Posted October 18, 2010 Posted October 18, 2010 Your account doesn't exist in the database. When was the last time you logged into cPanel? Quote
juzhost Posted October 18, 2010 Author Posted October 18, 2010 Middle to late August... Has my account been deactivated? Could I reinstate the account? Please advise. Thanks. Quote
Wizard Posted October 18, 2010 Posted October 18, 2010 Middle to late August... Has my account been deactivated? Could I reinstate the account? Please advise. Thanks. Yes your account has been deleted due to inactivity, read the Support FAQ. Quote
Guest Geoff Posted October 19, 2010 Posted October 19, 2010 You may sign up again at the heliohost sign up page, however, you will need to login to cpanel about once a month to keep your account from being deleted. Quote
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