awin Posted September 30, 2010 Share Posted September 30, 2010 I recently signed up for HelioHost and was told that an error was encountered during installation - the error message I received was 'Unable to add user awin'. I tried to re-register with the same information but then I received this: 'Sorry, a group for that username already exists.' Should I re-register with different information? Because then I'm not sure if I'd be able to use this HelioNet forum username with the new information since apparently I've already registered once with it. Link to comment Share on other sites More sharing options...
Wizard Posted September 30, 2010 Share Posted September 30, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted September 30, 2010 Share Posted September 30, 2010 I've changed some things... please try again. Let's hope it works this time. Link to comment Share on other sites More sharing options...
awin Posted September 30, 2010 Author Share Posted September 30, 2010 I've changed some things... please try again. Let's hope it works this time. It's working now, so thank you very much! (: Link to comment Share on other sites More sharing options...
Ashoat Posted October 1, 2010 Share Posted October 1, 2010 No problem Link to comment Share on other sites More sharing options...
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