v0i Posted September 14, 2010 Share Posted September 14, 2010 I would like my account to be deleted if is not much trouble to you... my reasons? apparently, I did something wrong with my account and my co.cc domain, i just can not set them up....so I would like a fresh start... account user name: v0izq domain: vigilantes.heliohost.org thank you Link to comment Share on other sites More sharing options...
Byron Posted September 14, 2010 Share Posted September 14, 2010 OK your site has been deleted. Go ahead and re-register. Link to comment Share on other sites More sharing options...
v0i Posted September 16, 2010 Author Share Posted September 16, 2010 ok I tryed to singup but I got this email what am I doing wrong? email content: Your hosting account at HelioHost has encountered an error during installation. The error is: Could not allocate a user id. Please remove /var/cpanel/usedids.* if you are sure it is safe to reallocate uids. Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Link to comment Share on other sites More sharing options...
Byron Posted September 16, 2010 Share Posted September 16, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted September 18, 2010 Share Posted September 18, 2010 Okay, try again now. Link to comment Share on other sites More sharing options...
v0i Posted September 21, 2010 Author Share Posted September 21, 2010 am I doing something wrong??? now I got this mail: Sorry, the home directory for this user ( /home/vigilan ) already exists. Please move or delete it and try again or use the force option if available. thank you, guys Link to comment Share on other sites More sharing options...
Ashoat Posted September 21, 2010 Share Posted September 21, 2010 No, you're not doing anything wrong. Please try again... again. Link to comment Share on other sites More sharing options...
v0i Posted September 23, 2010 Author Share Posted September 23, 2010 ok.... now what? this is last installation error email Dear vigilan, Your hosting account at HelioHost has encountered an error during installation.The error is: Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards,HelioHost Staff -PS- there is no error description Link to comment Share on other sites More sharing options...
v0i Posted September 24, 2010 Author Share Posted September 24, 2010 at this point I have try to signup again with the user name -vigila- but did not get the installation email.....and....wating... thank you Link to comment Share on other sites More sharing options...
Ashoat Posted September 24, 2010 Share Posted September 24, 2010 Have you received an email about your account being queued? Link to comment Share on other sites More sharing options...
v0i Posted September 24, 2010 Author Share Posted September 24, 2010 Have you received an email about your account being queued? no sir, I have not received anything... Link to comment Share on other sites More sharing options...
Ashoat Posted September 24, 2010 Share Posted September 24, 2010 I just checked the database, and your account is currently queued for creation. The email was probably just filtered by your email provider. Link to comment Share on other sites More sharing options...
v0i Posted September 26, 2010 Author Share Posted September 26, 2010 after 48 hrs since my last try to signup (7th) I can not login to my account or browse the site.... I have not recieved any -account error- email either... I think I just have to wait.....and see what happens... I post this because I have seen others with the same problem maybe this can help them......... Link to comment Share on other sites More sharing options...
v0i Posted September 28, 2010 Author Share Posted September 28, 2010 over 78 hrs now..and still wating... Link to comment Share on other sites More sharing options...
Ashoat Posted September 28, 2010 Share Posted September 28, 2010 I really do apologize, but I think you'll have to try registering just ONE more time I'm pretty confident that it'll work this time. Link to comment Share on other sites More sharing options...
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