Lawrence Teo Posted September 6, 2010 Share Posted September 6, 2010 Refer to http://www.helionet.org/index/index.php?showtopic=7188 I don't know if the problem comes back again or something else. Actually, what is the root cause to the problem? Can anyone shine some light on it? The error message is given when accessing this page http://pcteojb.heliohost.org/test2/Default.aspx Thank you very much! Link to comment Share on other sites More sharing options...
Byron Posted September 6, 2010 Share Posted September 6, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted September 6, 2010 Share Posted September 6, 2010 Okay, the issue has been fixed now. Root cause is kind of complicated and has to do with how the Mono project preserves state. Link to comment Share on other sites More sharing options...
Lawrence Teo Posted September 6, 2010 Author Share Posted September 6, 2010 It became ok for a while. But now it gives me Server Error in '/' Application Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". --------- The change I made into web.config doesn't seem to take effective. Still not giving me the debug detail. Link to comment Share on other sites More sharing options...
Ashoat Posted September 6, 2010 Share Posted September 6, 2010 What's your HelioHost username? Link to comment Share on other sites More sharing options...
Lawrence Teo Posted September 7, 2010 Author Share Posted September 7, 2010 What's your HelioHost username? username: pcteojb target: pcteojb.heliohost.org/test2/default.aspx However, I just checked the website my morning (GMT+8). It is now ok and is working fine. What had been done? (trying to compile a list of if... then... for future troubleshooting purpose) Thanks! Link to comment Share on other sites More sharing options...
Ashoat Posted September 7, 2010 Share Posted September 7, 2010 I haven't done anything. Perhaps the issue is related to server load? Link to comment Share on other sites More sharing options...
Lawrence Teo Posted September 7, 2010 Author Share Posted September 7, 2010 I haven't done anything. Perhaps the issue is related to server load? Hmm... strange. I kind of believe it has something to do with the cache thing. Because it didn't respond to my web.config change, maybe some cache still held on some old stuff somewhere yesterday. Anyway, thanks! Link to comment Share on other sites More sharing options...
Ashoat Posted September 7, 2010 Share Posted September 7, 2010 No problem Link to comment Share on other sites More sharing options...
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