arjentm Posted September 4, 2010 Share Posted September 4, 2010 Good evening! Earlier today I've tried to setup a new account, and received the "Hosting Account Installed!" email. However within the hour, it was followed by an email with the error "Unable to add group arjentm". I've run through the registration process again, and I will of course be patient - but as usual I am paranoid, so I am wondering if I somehow did something wrong, or if this is a common server error. ;p Thanks in advance! =] Link to comment Share on other sites More sharing options...
Byron Posted September 4, 2010 Share Posted September 4, 2010 I'm not seeing an account with the username arjentm. Try registering again and if it doesn't take this time I'll escalate this todjbob. Link to comment Share on other sites More sharing options...
arjentm Posted September 4, 2010 Author Share Posted September 4, 2010 I did try to register again, a bit before I made the post. A few minutes ago I got another error email: Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, the home directory for this user ( /home/arjentm ) already exists. Please move or delete it and try again or use the force option if available. Thanks for the quick reply. :] Link to comment Share on other sites More sharing options...
Byron Posted September 4, 2010 Share Posted September 4, 2010 What domain did you try to register with? Link to comment Share on other sites More sharing options...
arjentm Posted September 4, 2010 Author Share Posted September 4, 2010 I tried registering using the standard setting: arjentm.heliohost.org Link to comment Share on other sites More sharing options...
Byron Posted September 4, 2010 Share Posted September 4, 2010 Escalating... Note to djbob: I'm not seeing his username or domain name in the database. Username: arjentm Domain name: arjentm.heliohost.org Link to comment Share on other sites More sharing options...
arjentm Posted September 4, 2010 Author Share Posted September 4, 2010 Thank you :] I'll keep an eye on the topic. Link to comment Share on other sites More sharing options...
Ashoat Posted September 4, 2010 Share Posted September 4, 2010 Okay, try registering again now. Link to comment Share on other sites More sharing options...
arjentm Posted September 4, 2010 Author Share Posted September 4, 2010 Your hosting account at HelioHost has been added to the creation queue. Let's see how it goes ^^. Thanks again for the quick replies. On a saturday! Link to comment Share on other sites More sharing options...
arjentm Posted September 5, 2010 Author Share Posted September 5, 2010 Thanks djbob! Seems to be resolved! I can login to the cPanel and the dns resolves. You are le awesome. <3 Link to comment Share on other sites More sharing options...
Ashoat Posted September 5, 2010 Share Posted September 5, 2010 Glad it worked out Link to comment Share on other sites More sharing options...
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