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Posted

Hello,

For unknown reason I cannot access my website, nor CPanel.

Then I tried to renew my website I got: "We're sorry, but we either could not find that account in the database...".

I remember what lately I haven't got any emails from Heliohost regarding to renewing or anything similar.

My CPanel username is ignas252

My website url is: www.iphp.tk

Thanks,

Ignas.

Posted

It looks like your site got completely deleted this time. You really shouldn't wait until you get a notice before you login. Feel free to create a new account if you want, but signups won't start again until Wed.

 

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