kevinmd88 Posted August 28, 2010 Posted August 28, 2010 I signed up for a website at 3:00 AM EST on the dot yesterday, and I got the welcome email saying it will be 24 hrs. before I can login to the control panel... but I'm still getting "Login failed". Username: kdoria Domain: zaero.net I don't want to nag anyone, I just wanted to know if my account was activated or not, and if it is, why I can't login (since accounts expire when they're inactive and all).
bccmee Posted August 28, 2010 Posted August 28, 2010 I have the same problem as kdoria and I don't want to start a new thread. I registered at the crack of midnight on August 26 (3 AM EST) so I too seem to be caught up in the server issue and I cannot log into cPanel. I tried to reset my password and didn't receive an email even though I checked my spam folder. I am not sure how to proceed. Any help would be most appreciated. Username: bccmee Subdomain: bccmee.heliohost.org
ZERO16LIVES Posted August 28, 2010 Posted August 28, 2010 I have the same problem as you two, it's been about 40 hours now. I registered at about 3:30am EST Also I read the FAQ and it says allow up to 48 hours for your account to become active, but it also says something about an "Account Queued" page. I have never seen that, when I try to login to CPanel it just says "Login attempt failed." Is this normal? Username: zero16 subdomain: zero16lives.heliohost.org
Wizard Posted August 29, 2010 Posted August 29, 2010 Your accounts are probably still queued because of recent downtime. If your accounts don't come up by the end of the week, post here and I'll escalate the issue.
ZERO16LIVES Posted August 31, 2010 Posted August 31, 2010 It is now 8:57pm PST (11:57pm EST) monday, my account still isn't working Thanks
Wizard Posted August 31, 2010 Posted August 31, 2010 Your accounts are probably still queued because of recent downtime. If your accounts don't come up by the end of the week, post here and I'll escalate the issue.
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